Refund and Return Policy

At Commercient Building Solutions, we strive to ensure your complete satisfaction with every purchase. Please read our refund and return policy carefully before making a purchase:

  1. No Return, No Refund After Delivery: Once the product has been delivered to you, we do not accept returns or offer refunds unless the product is damaged or defective upon arrival.

  2. Damaged or Defective Products: Please inspect all products upon receipt. If you receive a damaged or defective item, please contact us immediately. We will promptly arrange for a replacement or offer a refund for the damaged or defective product

  3. Notification Requirement: To be eligible for a return or refund due to damage or defect, you must notify us immediately upon receiving the product and provide photographic evidence of the damage or defect.

  4. Return Authorization: Before returning any product, you must obtain authorization from our customer service team. Unauthorized returns will not be accepted.

  5. Return Shipping: If a return is authorized, you will be responsible for shipping the product back to us in its original packaging and condition. We recommend using a trackable shipping service to ensure the safe return of the product.

  6. Refund Processing: Once we receive the returned product and verify its condition, we will process your refund within [number of days] days. Refunds will be issued to the original method of payment.

  7. Exclusions: Certain products may not be eligible for return or refund due to hygiene reasons or other restrictions. Please refer to the product description for any specific return policy applicable to the product.

By making a purchase on our website, you acknowledge and agree to abide by our refund and return policy.

If you have any questions or concerns regarding our refund and return policy, please contact our customer service team at support@commercientbuildingsolution.com

Last updated: May, 2024

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